6 Microsoft Dynamics CRM 2011 Online Versus On Premise Differences
- CRM 2011 Online does not support custom workflow dlls
- CRM 2011 Onpremise – doesn’t have the Internet Lead Capture Feature
- CRM 2011 Online makes it impossible to database restore to a specific date/time
- CRM 2011 Online limits you to 200 custom workflows and 200 custom entities
- CRM 2011 Online requires you to use the Windows Live ID (AD integration is coming, but it is not here yet)
- CRM 2011 Online does not offer an email router — this must be locally hosted
- Other comment: No Report Scheduling Wizard in CRM Online
http://social.microsoft.com/Forums/eu/crm/thread/9ac4f744-bb7b-4215-abe6-1d8d732ca26c
- There is a limit of 300 processes (workflows) and 300 custom entities in the online version.
- Plugins are supported in CRM 2011 online, they are running inside a Sandbox (service), means they cannot access local files, etc. The Process limit number is 200.
Comparison between CRM 2011 online vs. on premise
| Microsoft Dynamics CRM 2011 Online | Microsoft Dynamics CRM 2011 On-Premise | |
| Robust marketing, sales, and customer service features | Yes | Yes |
| Integration with MS Office | Yes | Yes |
| Customizations | Yes | Yes |
| Storage limit | 5 GB (more for surcharge, not announced yet??) | Unlimited |
| Database restore to certain date | Not available | Allowed |
| Full Database export | No | Yes |
| Offline synchronization with Outlook | Yes | Yes |
| Full database import | Special tools needed | Various options |
| Mobile device GUI support | Yes | Yes |
| Maximum amount of custom entities | 200 | Unlimited |
| Maximum amount of custom workflows | 200 | Unlimited |
| Possible to use custom workflow assembly? | No | Yes |
| Custom reports based on RDL files? | No | Yes |
| Login | Must use Windows LiveID | Domain Login |
| Country specific localization | Language supported | Yes |
| E-mail router | No (must use own server) | Yes |
| Minimal commitment | 12 months | No |
| Payment method | Monthly by credit card | Based on agreement |
Microsoft CRM 2011 Differences in Deployment Options
Feature | Online(Microsoft Hosted) | On-Premise |
| Multiple Organizations | No | Yes except with workgroup licensing |
Upload Customer Reports .rdl files | Yes. Customer reports can be created with the Report Wizard and in Visual Studio using an extension that enables connecting to and query against the web services. | Yes. Custom reports can be crated with the Report Wizard and Visual Studio or any reporting tool capable of producing an RDL file |
| Host Customer Web Applications | No. Web resources all only straight HTML, not .ASPX or other server-side Web applications, to be hosted within the CRM Site. Azure is the recommended hosting method for custom Web application. | Yes. Installations can include a folder for ISVs within the web root, which can be used to host custom Web application |
| Full – Trust Plug-ins | No. Plug-ins deployed must reside within the sandbox service. Only partial trust is allowed. | Yes. |
| Read-only User Licenses | No. Security Roles can be edited to limit access but this doesn’t affect the license cost | Yes. Read only licenses are available and cost less. |
| Device Licenses | No. One paid license for each user | Yes. Organizations where a device is shared can acquire a special licenses for this. |
| Database Size Limits | Yes. May vary with partner hosting. Microsoft offers 5 gb storage with a per gb fee for increase | No |
| Number of Custom Entities | 200 | No |
| Number of Plugins/ Workflows | 200 | No |
| Authentication | LIVEID. Claims-Based Authentication | Claims-Based Authentication, Active Directory |
| Internet-Facing Deployment(iFD) | Yes | Yes |
| Move Deployment Options | Yes can move from online to enterprise | No but some partners might offer this service |
